Shipping & Delivery

We Offer Free Shipping & Delivery

Rugman always provides free shipping* on every purchase of a genuine Oriental rug, right to your home.
The price you see for a rug is the price you’ll pay, with no surprise handling or delivery charges added during check out or upon delivery.

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Please Note:

*Free shipping is available to addresses within USA contiguous states and Canada.
Delivery cannot be made to P.O. Boxes or APO/FPO addresses. For our international customers, any shipping, customs duties, or VAT are the responsibility of the international resident. Our Canadian customers are going to be responsible to pay for duty, customs, and tax upon arrival of the package.

Do I need to be at home to accept my delivery when it arrives?

We realize that you may not necessarily be home when your delivery arrives. While we strongly recommend you are present to accept your delivery in person, it is not mandatory. No need to worry - if you’re unavailable at the time of delivery, the shipping company will leave the rug in a safe place until you arrive home.

Can I track my order while in the shipment? How?

After you have placed your order, you will receive a confirmation email from Once your order has been shipped, we will contact you again with the necessary shipping/tracking information. You may use that information to log in to the shipping company website to track your shipment by confirmation number.