180 Day Satisfaction Guarantee.

180 Day Persian Rug Guarantee.

Our guarantee gives you peace of mind to enjoy the area rug in your home for up to 180 days. The longest guarantee in the industry! As you will see, the subtleties of the carpet will change throughout the day and you will notice other details as the area rug settles into its new home. However, if you aren’t 100% satisfied with the rug, please return it for a 100% no hassle refund.

Clearance Items are sold AS IS. No exchanges or refunds will be accepted.

30 Day Guarantee on All Continental Rugs, Rug Care Items and Rug Accessesories.

There is a 30 day money back guarantee for all Continental rugs and a 20% restocking fee is applicable.

Rug Care Items and Rug Accessesories, except Persian rugs, must be returned within 30 days of delivery.

Rug care items and rug accessories are subject to a 25% restocking fee.

Worry Free Return.

We are pleased to announce our Worry Free Return Service that includes FEDEX picking up the product at your door and insurance of your item back to our warehouse or supplies. It's easy and you can't beat the price.

IMPORTANT: Please email (support@rugman.com) or call us (1-877-784-6261) before you ship any items back to us. We will give you specific instructions about how to return your items. Please note that clients are responsible for return shipping. Merchandise must be returned in original packaging.