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US ORDERS
For our US customers, free shipping is available for all states except for the following:
There will be delivery costs when shipping to Alaska, Hawaii, Puerto Rico, & the US Virgin Islands.

CANADIAN ORDERS
Rugman.com will take care of all duties and customs charges for all Rugman.com orders shipped to Canadian addresses. Canadian residents will be required to pay GST. Residents of Ontario will also be required to pay PST.

PLEASE NOTE: Free Shipping in Canada is not available on Clearance items, additional shipping fees will apply.

INTERNATIONAL ORDERS
For our International customers please be aware that any shipping,customs duties or VAT are the responsibility of the International resident.

PLEASE NOTE: Free Shipping for International orders is not available.

RUGMAN.COM SIGNATURE REQUIRED POLICY (Optional)
To protect you from the theft or misdirection of your shipment, you may request that a signature be obtained upon delivery of any Rugman.com rug. This service will cost US $5 per rug, added to your final shipping charge.

If delivering to your home is inconvenient, you may opt to redirect the package to your work address in care of yourself, so that a signature can be acquired. If you choose to have your rug shipment sent to your place of business, please make sure to complete the Company Name field while checking out.

Free shipping is defined as Fedex Regular Shipping. For any other options, extra charges will apply. We regret that we are unable to ship to APO and PO Box addresses. Some conditions apply.