Customer Testimonials

At Rugman.com, client satisfaction is the only way we gauge success. We've received so many e-mails from clients telling us how great our Persian rugs look in renovated living rooms, dining rooms, offices, and bedrooms - and our interest is piqued!

Send us a scanned photo of your rug in its new home (preferably with you in the shot!), and we'll put it up on our web site along with your comments or stories. To protect your privacy and property, each photo will feature your first name only and the city, state or province you live in.

Click here to leave us your own feedback!

Tanya W from Grapevine, TX

"I just received my rugs, they are more beautiful than the photos on line. Shipping was perfect. Thank you very much for everything, I have given your name and site to several of my friends. The certificates I received were the icing on the cake. Thanks again..." - January 5, 2011

Paige from Jacksonville, FL

"Rug received ! Thank you Bella for your marvelous advice and patience with my multiple calls ! The rug is the perfect addition to my dining room. I am thrilled and am twittling my fingers thinking what room to do next. Thank you RUGMAN for fabulous customer service and a terrific product. "

Phebe M from Sarasota, FL

"I love my rugs and my neighbors have been coming over non-stop and saying how beautiful my new rug is."

Teresa from Texas

"A rug for nearly every room in the house! I love every one of the eight rugs that I purchased from Rugman.com. Thanks for being a wonderful resource for gorgeous rugs!"

Gina from California

"I've bought 3 rugs from you, and I recommend rugman.com regularly to my friends and family. I've talked to people who've spent double on nylon, or copies of persian rugs- I'm so glad I found your company."

Ray from Massachusetts

"As a wheelchair user who can't easily go shopping around, I really appreciate knowing a reliable source on the web, with to-my-door delivery and a return policy that assures my satisfaction."

And many more...

"Just to let you know that we have our rug in our dining room - it is GORGEOUS! This is either the 8th or 9th rug ordered from you and we have never been disappointed. The quality of your rugs is exactly as described and we certainly enjoy them. Best of all, the customer service that you provide is beyond comparison - you are absolutely the very best! Thank you so very much......" - Jan R from Astoria, Oregon - 05/31/2010

"I wanted to let you know how pleasantly surprised I was upon receipt of my rug. After wrestling to get it placed in my living room (almost 9 x 12), I walked out of the room and when I came back in, the look actually took my breathe away. You told me it would transform my room; it is far more than expected and is absolutely beautiful." - Vera M from North Carolina

"I LOVE MY NEW RUG>>>>>Thank you for the product and the service. Will be back." - David H from Newton

"The rug arrived yesterday and it is the most lovely work of art I will treasure it always! Thank you" - Louise C from Cookeville

"We received our rug runner and it is perfect! The service was impeccable. We will definitely spread the word to our friends and family about the service, quality and great prices. We will be returning customers..." - Toni and Don from Etobicoke

"My rug arrived this afternoon and it is ABSOLUTELY SPECTACULAR!!! ... The Sheen is gorgeous, the wool is so soft, and the colors are so beautifully muted....I cannot tell you how excited I am. As soon as the rug is down (about Nov. 1st) I'll send you lots of pictures. Thanks..." - Marilyn M from Hilton Head Island South Carolina

"Just a note to let you know the rug and pad arrived today. You have superb customer service, the best I've ever experienced and I'm already looking at rugman.com for another purchase. High quality, excellent service and information, quickly answered email questions all make for another satisfied customer. Thanks and keep up the good work..." - Laura D, Fredericksburg from Texas

"…I am 'IN LOVE' with my new rug and will definitely recommend rugman.com to my family and friends, and will return for future rugs." - Wynette Z from DeLand Florida

"This is my 3rd Persian rug that I purchased from rugman.com and I am very pleased with all my purchases!!! Every time I come home & see that these rugs have added the elegance of our home, it eases the stresses of my day at work...I'm so proud to show off my purchases to my friends & Family." - Vivian E from Virginia

"I have just purchased my 6th rug from Rugman - Our home looks fabulous with all the different rugs. Everyone comments on them! The quality is excellent, but perhaps more important to me is the customer service - you are the best! … Once again, to all at Rugman - thank you so very much......" - Jan R from Astoria Oregon

"We just received your kind letter and the Certificate of Authenticity of our Sabzevar rug. I should have written you as soon as the rug arrived and we unrolled it. It is beautiful and we are very, very happy with it. It has made our living room come alive. Everyone who has seen it has admired it for its rich colors and pattern. I particularly want to thank Anna, whom I spoke with on the phone when I was trying to decide among four similar rugs. Her expertise in describing each of the rugs to me, her interest in listening to my description of our room, and her conviction that from what I was telling her, this rug among the four was the one for us made this purchase a fruitful one. I must say that I hesitated to buy an oriental rug sight unseen. No more, if it comes from you. I will recommend your company to anyone in the market for this kind of rug.Thank you again" - Lee and Chuck Norris

"I have just purchased my 6th rug from Rugman - Our home looks fabulous with all the different rugs. Everyone comments on them! The quality is excellent, but perhaps more important to me is the customer service - you are the best! Your web-site works well; your acknowledgment of orders is the best I've seen. Once again, to all at Rugman - thank you so very much......" - sincerely, Jan

"Dear Mr. Rugman....I just want to say that I'm addicted to your rugs...I just purchased a home a month ago and am filling my rooms with your fabulous rugs. I would recommend you to all. You are the BEST RUGMAN...Thank you" - Renee from Florida

"I love this website soooo much better than going out to buy a rug. Awesome search selection made my purchase very easy and the sites attention to detail is like no other." - Duane Fitzgerald

"I received my heriz rug I ordered from you yesterday and LOVE it. I have told a lot of friends and contacts in Memphis about your site/sales/rugs. I plan to order more from you and wanted to know if there is anyway for you to auto-e-mail me whenever you post new sales to your site (especially the larger heriz & tabriz). The rug I just got is exactly what I wanted and I am glad I found you. Also, the professionalism and marketing of your company is tops. Thank you." - Amy

"Just wanted to convey a note of thanks for the wonderful customer service and support regarding my recent purchase of another rug from you. The entire experience was, once again, very pleasant and the rug arrived sooner than expected. It looks wonderful in my living room and I look forward to doing further business with you. Keep up the good work." - Paul

"The rugs are as described - very soft, which you can feel even walking on it with heavy work shoes. Your website is beautifully put together, especially the photography." - Viktor

"You guys have been great to deal with..." - Shane

"Just wanted to let you know that it is beautiful and I love it. Thanks!" - Robin

"...I just received my rug, and I must say that I am very satisfied with it. Just wanted to let you know that you have another happy customer.This whole transaction has gone seamlessly smooth. It's only been in place for about two hours now, and it already feels like it has always been there." - Thomas

"I appreciate the integrity you showed and will continue to be a rugman.com customer...a more relaxed customer." - Kathleen

"Thanks to all of you for your prompt service, fine selections, and amazing prices." - Paul

"Thank you for another great rug!" - Ed

"I just wanted to let you know that I received my first Persian carpet from you today, and I love it. Your service has been wonderful, and I couldn't be happier with this beautiful Persian carpet. Thank you so much..." - Sharon

"I received your name and email on my Thank you letter from Rugman for my recent purchase. I feel compelled to let you know that I am recommending your site to friends because I think it is one of the best web shopping sites I have ever used. The amount of detail you offer on each rug, the outstanding comparison and sorting features and ability to save a wishlist without registering are unmatched features. And most important, your prices are excellent. I am very pleased to have received a recommendation to your site by another satisfied customer, Kate. You have another satisifed customer in me." - Marita

"I just bought four large rugs... wow, I could not believe it, till one sees it. I have been buying rugs for a long time, this place is awesome. I am very satisfied with the product, and yes now i am planning to get some more." - Sonny

"I love the beautiful rugs I just bought off your website!!! The shipping was fast and the price was unbeatable...everyone that comes into my home compliments me on the gorgeous rugs. Many thanks..." - Jayne

"My name is Jo Anne. I bought a rug from Rugman and am so pleased with it. Actually, I love it. It came EXACTLY as pictured. My husband and I are remodelling the house and I’m sure I’ll be shopping with you again. Everything about your website, customer service, product claims, and delivery is superb. Thank you so much." - Jo Anne

"The rugs arrived today that I ordered, they are both beautiful, the colors are very rich and the quality is beautiful. Thank you again for your help and I look forward to purchasing more rugs from you in the future." - Joe

"I recently bought a rug and want to tell you that I was very pleased with the experience. It arrived in great shape, sooner that I expected, and was exactly as described. Even more beautiful than expected - picture didn’t do it justice. I’ve been looking for such a rug for a while and had been unable to locate one that was the right size, colors and within my budget. When I saw exactly what I wanted on your website, I have to admit I was very nervous about ordering it. Buying a used rug that you’ve never seen from the internet isn’t exactly the same as buying a toaster from target.com. I’ll definitely recommend rugman. Thanks for a great shopping experience." - Candia

"Just a quick note to say what an absolute pleasure purchasing my rug from you was! It was easy to locate the size and exact color I needed and the detailed photographs were extremely helpful as was your style guide. Once I knew the origin of the carpets I liked, it was extremely easy to narrow my search! The carpet arrived quickly and was even more beautiful in person than in the photographs!" - Shawn

"The quality and value of these rugs is everything and more that I was looking for. They are beautiful!! More importantly, this company has an undying commitment to ABSOLUTE customer satisfaction. Their staff will make sure that you receive what you were looking for. This commitment makes it easy to feel trust in purchasing any of their products via computer. You can purchase with a knowing that your needs and desires will be met without question." - Elan

"I'm very happy with my new Heriz persian carpet. Shipment and delivery quickly followed the order. The quality of the product is superb, and the price a great value. I appreciate the precise fulfillment with no surprises. I'm recommending rugman.com to anyone I know who's interested in fine Persian carpets. I expect to order more myself soon." - Peter

"We purchased 12 beautiful hand-woven (some very nice older ones included) cotton/wool rugs from Rugman.com when we remodeled our home 3 years ago. We are very pleased with them overall, lightly sweep them once a week, clean them once a year with a tea wash and they are holding up wonderfully. Everyone who visits remarks on the beautiful artistry and how well they reflect the new tile floors and hand finished plaster walls, lending warmth, grace and charm to our home. We refer everyone to you and make sure they have your web address. We wish you all success and should we ever need another rug, we will most definitely shop with you, but they are holding up so well, don't believe it will be any time soon, so we send all we meet to your site. " - Anita & Jim

"We ordered three rugs and they arrived today - one day early. Wanted to let you know we are very pleased. All three rugs were wrapped very carefully in heavy duty plastic and would probably survive in dry condition if thrown off a bridge. We feel the rugs were at least as good as advertised and the online pictures can't do the actual rugs justice - but you've made a very good attempt. Your web site and personnel are excellent. We will be back for more. Thanks for a well run company and a very easy and pleasant buying experience." - R. Friberg

"We purchased a small 3x7 rug for a guest bathroom. However, it is so lovely, soft, beautiful and detailed, that we are displaying it as a focal point piece of art in our main living space. It is absolutely the best quality and such a soft hand. You will love the workmanship and colors. And, you would easily pay so much more from an import store. We will refer to this site again and again." - Linda and Rodney

"Thank you for our MOST BEAUTIFUL RUG!!!! It is MORE BEAUTIFUL then pictured! We didn't think that was possible! Our daughter thinks the design looks like starfish, and our son thinks it looks like swirling galaxies. What an unusual, and authentic SOFT work of art! We will be back! Thank you so much! Warm regards," - Ron and Val